glassdoor reviews gusto

What Do Glassdoor Reviews Say About Gusto?

Gusto, formerly known as ZenPayroll, is a popular human resources and payroll management software used by thousands of businesses across the United States. As a potential customer, you're likely to research the company and its services before making a decision. One way to do this is by reading Glassdoor reviews, which provide valuable insights into Gusto's strengths and weaknesses based on the experiences of its employees and customers.

A Glimpse into Gusto's Company Culture

Glassdoor reviews often highlight a company's culture and work environment. In the case of Gusto, the overall sentiment is overwhelmingly positive. Employees praise the company's mission-driven approach, collaborative atmosphere, and opportunities for growth and development. Many reviewers appreciate the company's emphasis on diversity, equity, and inclusion, as well as its commitment to making a positive impact on the communities it serves.

Pros and Cons of Working with Gusto

While Gusto's Glassdoor reviews are largely positive, they also provide a balanced view of the company's strengths and weaknesses. Some of the pros mentioned by reviewers include:

• Easy to use and intuitive software
• Excellent customer support and service
• Constantly innovating and improving its products
• Strong company culture and values

On the other hand, some reviewers mention a few cons, including:

• Limited customization options for certain features
• Occasional errors or glitches in the software
• Pricing can be steep for smaller businesses or startups

What Do Glassdoor Reviews Say About Gusto's Customer Support?

One area where Gusto excels, according to Glassdoor reviews, is its customer support. Reviewers praise the company's responsive and knowledgeable support team, which is always willing to help with any issues or questions. Many customers appreciate the multiple support channels available, including phone, email, and chat support.

The Verdict: Is Gusto Worth Considering?

Based on Glassdoor reviews, Gusto appears to be a solid choice for businesses looking for a reliable and user-friendly HR and payroll management solution. While no company is perfect, Gusto's strengths in customer support, company culture, and innovation make it a compelling option. If you're considering Gusto for your business, take the time to read through Glassdoor reviews and weigh the pros and cons carefully before making a decision.